How to submit a ticket to halo support im missing promotional dlc items

I collect all the halo promotional items below is what has been redeemed on my account but the ones with # are not showing up in-game but it says I have redeemed it here on the waypoint.

Monster energy adrenal weapon skins
Ar
Br
sidekick
commando

Monster energy emblems
xiphos player emblem

phalanx weapon emblem { for some reason I don’t have this yet I redeemed the code } and on my end it shows that I redeemed two codes for the phalanx emblem which it is impossible to redeem a code for an item you already have redeemed for.

phalanx player emblem
xiphos player emblem

Rockstar
ar skin
warthog skin
hammer emblem

razor
fangs emblem
deathly poison Br
deathly poison armor coating

Nabisco
granular armor coating
monarch armor coating
delta diamond player emblem
delta diamond armor emblem
oscillation armor emblem
oscillation player emblem# I don’t have this yet I used the code for it?

Gamestop
redshift armor coating

Butterfinger
decipher player emblem
azimuth player emblem
ashrisen player emblem
draco player emblem

Krogers
azure warthog vehicle coating

amazon
mega construx emblem (pro builder)

the mega construct energy sword
weapon charm# I don’t see this one

nerf
nerf weapon charm
bulldog skin

ma40 weapon skin
nerf weapon charm

nerf mangler
nerf emblem# i don’t have any nerf emblems in-game currently

mega construct
warthog rally vehicle coating

action figures
wooly cool toys emblem# I don’t have this emblem
wooly cool toys ar coating

halo role play energy sword I don’t know what this came with

mega construx unsc pelican came with a code was supposed to give you a vehicle coating I don’t see it

I also bought the normal-sized 6-inch figure for the wct armor coating and didn’t receive that unless its the ar coating i have and not an armor coating
i also bought the most recent hot pocket promotion and earned the cherry warthog coating but i don’t have the tri vector vehicle emblem

I don’t know if they can check but I know for a fact I purchased every single one of these items I have the bank statements to prove it as well as the purchase history of buying these products

Waypoint only shows you your last 25 redeems at least on my end.

I asking for my account to be checked or if support can look into it i do not want to be cheated out of any of the promotional stuff i purchased.

and here is my current waypoint redemption history that i can see

REDEEMED

OFFER

CODE

12/30/2020 21:11:35

WCT AR Coating

NT26-FHDK-PAZ5-KY5D

12/29/2020 22:51:01

Funko Armor Coating and Emblem

Z86T-2R67-8KAY-FXF3

12/28/2020 16:44:30

Exclusive Xiphos Player Emblem and 2XP Bundle

LVMF-95XW-C1V3-HCCV-XUTN

12/28/2020 16:44:15

Exclusive Phalanx Player Emblem and 2XP Bundle

Z5H5-R3DB-5T83-TBAW-I95I

12/28/2020 16:43:55

Exclusive Xiphos Weapon Emblem and 2XP Bundle

A68F-9IS2-4YNZ-1KFF-JRWG

12/28/2020 16:43:33

Exclusive Phalanx Player Emblem and 2XP Bundle

HV2D-518I-FH1X-84CH-HHKX

12/28/2020 16:39:54

Exclusive Adrenal MK50 Sidekick Weapon Coating and 2XP Bundle

9PWQ-NV4H-971B-PSP5-8XAT

12/28/2020 16:25:18

Exclusive Adrenal VK78 Commando Weapon Coating

787Z-MCFJ-XGAV-USDU-BL48

12/28/2020 00:13:43

Exclusive Adrenal MA40 Weapon Coating and 2XP Bundle

9LSX-9JYA-B4KC-GLNN-X6QS

12/27/2020 03:38:44

MEGA Construx Emblem

JEQ5-GC79-67AL-R7FX

12/27/2020 03:18:21

Exclusive Azure Warthog Vehicle Coating

38M2-KV8Y-CEX4-ZLLG-Y3Q3

12/26/2020 20:05:29

MEGA Construx Coating

EZ3N-EHPH-59X7-HDVC

12/25/2020 00:15:57

Gamestop Armor Coating

QEE3-F5S9-9DY5-28S6

12/24/2020 23:47:58

Exclusive Delta Diamond Player Emblem

PSPL-WE1P-QL6S-BQVR-GPWE

12/24/2020 23:47:25

Exclusive Oscillation Armor Emblem

5YLR-698N-CSL2-3K6Q-SSPA

12/24/2020 23:46:58

Exclusive Granular Armor Coating

RTNE-SNCD-99DM-XD9X-1V5F

12/24/2020 23:46:28

Exclusive Oscillation Player Emblem

ZNIJ-VSDP-QVCH-ZFYS-NTSE

12/24/2020 23:46:00

Exclusive Monarch Armor Coating

7L1T-1LAT-9CP3-USF7-H57B

12/24/2020 23:44:50

5 Challenge Swaps

FBJA-CJ69-4PQQ-ULBM-AH1Q

12/24/2020 23:43:59

Exclusive Draco Player Emblem

8N87-V3LL-KWVD-KQ16-Q6N3

12/24/2020 23:43:15

Exclusive Ashrisen Player Emblem

FGM2-V2B3-7QKY-VSJI-QC6D

12/24/2020 23:42:17

Exclusive Azimuth Player Emblem

LA8N-PHFZ-DMBU-9XEM-TT5L

12/24/2020 23:41:38

Exclusive Decipher Player Emblem

4KYH-8I7A-8HPV-FPVP-PEFE

12/24/2020 22:01:11

Exclusive Adrenal BR75 Weapon Coating

GJT1-BHRH-XCEM-1KCD-R7Y2

11/16/2021 02:12:38

Exclusive Trivector Vehicle Emblem

M7IR-6439-8SKC-G1ZF-RWSL

BACK TO TOP

If you go to support.halowaypoint dot com (that’s .com, but it won’t let me put that) and scroll down, there will be a promoted article on how to submit tickets.