Horrible Customer Service (Campaign Menu Er.)

Games Other Halo
1

So, I’ve tried this forum, I’ve tried calling Microsoft, I’ve tried tweeting @HaloWaypoint… Kind of pissed that there’s no way to get help with issues here. It pissed me off more when @HaloWaypoint was tweeting to other gamers about their server issues while ignoring mine.

I go into campaign, mission select, and I can only choose prologue. It shows that I haven’t completed it solo/co-op. In reality, my service record shows I have completed the campaign legendary co-op, and I’ve finished the first mission solo legendary (I was going to follow along with the challenges weekly.)

I’ve tried deleting the other gamertag campaign save data.

I’ve tried clearing the cache.

No one will help me, I’m going to try and find some employee’s number or e-mail address. If I find any of that info, I’ll post it here/send to the guys at lifehacker (I know they maintain a list of numbers and e-mails to get to people at tech companies with horrible service.)

PS- Re-posted this here instead of Halo Waypoint section, because this place gets more action.

2

Although I’m not in the same boat as you, I feel your pain, I can only suggest that you move your saved data to a flash drive/memory stick or whatever you like to call it, and then removing and recovering your gamertag and then load the save via your removable device as it will act like its Halo 4 hasn’t even been opened yet.

Just a suggestion until someone who actually knows what to do, gets in touch…

3

Thanks for the idea, I’ll give it a try in the morning, multiplayer is too much fun, work in the morning too