- Hello, my name is Brett Harvey. I purchased halo 5 from the market place. Every time I try to play any game mode the screen turns solid blue and makes a loud buzzing sound. I was wondering if there’s anything we can do. As far as credit to get a different game or anything at all. Thank you.
Try some of these steps if you haven’t already
- Turn off your xbox, unplug power, wait 30 secs and power on and then try booting the game - Uninstall the game then reinstall and see if that helpsDoes this happen with any other game or app? It might be worth reaching out to Xbox Live Support regardless as your Xbox doesn’t sound too healthy
> 2533274813317074;2:
> Try some of these steps if you haven’t already
>
> - Turn off your xbox, unplug power, wait 30 secs and power on and then try booting the game
> - Uninstall the game then reinstall and see if that helps
> Does this happen with any other game or app? It might be worth reaching out to Xbox Live Support regardless as your Xbox doesn’t sound too healthy
It’s just halo 5. I’ve tried everything. Every other game works fine. My XB1 is in great condition
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> - Hello, my name is Brett Harvey. I purchased halo 5 from the market place. Every time I try to play any game mode the screen turns solid blue and makes a loud buzzing sound. I was wondering if there’s anything we can do. As far as credit to get a different game or anything at all. Thank you.
This has got to be the most formal forum post ever. Wow.
> 2533275023721189;1:
> - Hello, my name is Brett Harvey. I purchased halo 5 from the market place. Every time I try to play any game mode the screen turns solid blue and makes a loud buzzing sound. I was wondering if there’s anything we can do. As far as credit to get a different game or anything at all. Thank you.
Try uninstalling it and reinstalling. You won’t have to pay for it again, btw.