Help to receive Halo reach

Good afternoon, I need help since I bought the package 7 more times but I have not received the game I can do?

The Memories of Reach REQ pack doesn’t include the Halo Reach game, it’s simply a REQ pack that contains various cosmetic items that can be used in Halo 5. I’m not sure where you read or who told you that Reach was included in this pack, but that is not correct I’m afraid.

> Memories of Reach REQ packs include 3 new permanent REQs, if available, including armor or helmets based on the fallen heroes of Noble team, a Mythic weapon, and more, plus 12 Ultra-Rare or Legendary single use REQs. Acquire 7 times for the full set.