Help! No Multiplayer due2 "multiplayer privileges"

Hi I just recently bought the game and started to play, I didn’t have any trouble downloading the game or starting it. I played through the campaign first and then tried to play some multiplayer. But every time I click on any of the multiplayer options (Arena, Warzone, Custom game, or forge) I get the same message.
“Multiplayer required This mode requires an account with Xbox Live Gold with Multiplayer Privileges enabled and a connection to xbox live”
My xbox is set as my home console, I am the only account on the Xbox, my Live is up to date and my other games work on xbox live. I’ve tried hard resetting my Xbox, uninstalling and reinstalling the game and nothing seems to work.
Any have the same issues or find a way to fix it? Thanks!

I have not heard of this issue. I recommend contacting XBL. They have a chat option.