HELP my account got mcyeeted

Hi everyone just to start out I need to mention that this account I’m posting on is not my account I’m have trouble with (this is my second account)
anyway I haven’t played halo five in about a year , but today some of my friends had just got it so I popped on ( btw I didn’t uninstall ) and to my surprise I was missing
ALL OF MY GUN SKINS(except for my ar skins)
ALL OF MY ARMOR(except fo some rare)
ALL OF MY LEVELS ( it reverted my back to level one , I was level 136)
MOST OF MY EMBLEMS
but most importantly I lost my Achilles armor which hit me so hard ( mostly because I wasn’t one of those bums who buys spot in company’s )

[for anyone trying to get it here’s a link for som help]

Well I tried to get back on my feet today but I don’t think I can do that all again ,could anyone tell me how to get my gear back.
If anyone at 343 reads this I have one thing to say…

There’s goes two years of my life

this is the wrong section to posting this in, this section of the forums is designed for discussion about the soon to be flights for MCC reach

What’s the gamertag that you’re having trouble with OP - your main account gamertag?