HELP "Halo Digital Deluxe Edition"

I recently just bought the Halo 5: Guardians - Digital Deluxe Edition which comes with the Warzone REQ bundle. The first week everything went swimmingly and i was able to open the 2 packs, however the 2nd week when i went to open the packs i hit the “B” button by accident and when i went back they were nowhere in sight. Has anyone else had a similar problem like this and is there anything to do to fix it? Also, recently i noticed you could buy packs in the store for real money (not like i would ever do this) such as; gold 10,000/2.99 silver 5000/1.99 and bronze just 1250 coins. However, it doesn’t let me buy gold packs anymore it just comes up like the bronze pack with just the 10,000 points. I don’t know is this is a glitch in the system, or has anything to do with me not receiving the bonus content packs, but I’m hoping someone here can help me out. Hope to hear from you soon.