Help for my friend, have no free pack

Games Halo 5: Guardians
1

Hello.
my friend Gaycrosier have buy new REQPack for Halo 5 birthday with 100’000 REQ points

but have a problem, my friend isn’t have win “Free” birthday REQ pack as all players ):
please can you do something, my friend have just buy one pack with 100’000 Req pack but no his free pack, /:

2

In Soviet Russia, Pack buy you!

3

> 2535428332785901;2:
> In Soviet Russia, Pack buy you!

IN AMERICA, WE EAT DEEP FRIED EVERYTHING!!!