Having issues with Halo 4 Stats APP

Hey, Guys.

I went to check my KD today, and seemed to have found a glitch in the system. Whenever I mouse over an interactive object (particularly any buttons on the stats homepage) I get an error. Here is the error code (343, do your magical debugging thing): CE103B40-BF1C-48CF-A509-645522BC5F58

I am Running OS X 10.8.2, Safari 6.0.2 (Revision 8536.26.17), and a late 2011 MacBook Pro with a Dual Core i5 CPU and 8GB of 1333 mHZ DDR3 RAM.

Thanks for your speedy attempts to fix the problem, 343. Please let me know if you think you’ve found the solution, and I’ll try again!

  • Alpha Spartan A

Can reproduce this with Safari 5.1.7 (7534.57.2) on Windows 7. No errors visible in its JavaScript console when this occurs.

Error code: 2FFB24AB-BF20-48CF-853A-633D25584457

Oh good, it’s not just me then!

We are aware of this issue and investigating as we speak. Will update when there is more information available. Thanks!

I’ve been trying to check my stats the last 3 day on my iPhone 4 running iOS 6 and I’ve gotten multipule error codes all saying to try again later but it never works. 343 y is this happening?

It’s the same thing on my iPad and iPhone through the web app, SmartGlass on both devices, and the website on my laptop! I’m starting to get withdrawal symptoms.

Seems like a Safari specific error, as it happens to me on iPhone, iPad, and desktop. Chrome and Firefox are ok on the desktop, so I would suspect something with the JavaScript engine is barfing, but I also don’t see any errors in the error console.

If it helps, here is my error code on the desktop:

17F30AB1-BFD7-48CF-B180-50DD2DC4AE32

I was looking on Facebook today there was a mentioning of Java having problems and Homeland Security had issued the warning on this. It just does not feel right why they would issue the Warning instead of the people that made the program =|

5EC5873A-BFF6-48CF-90BA-A40E7032A183
Just got this error when trying to view stats in safari on my iPad. This is a recent problem as I always used to be able to view them OK.

9D8AB732-BFF8-48CF-823E-BEECA16C5FE9 just
happen

error code C5ABBF7B-C00B-48CF-A867-7FB34927CEC9

I havenn’t been able to check my waypoint stats for month with Google Chrome. It just gives me 7633A0D6-C080-48CF-8E97-CDE41932B9DB error-code. Waypoint app works fine with interned explorer though. Any idea what could be the issue?

I am getting an error code as well.

3894FFE4-C082-48CF-8E9D-FF936C876FFE.

I can load the app but whenever I try to click on something it freaks out.

Also not able to open the app on my iPhone or via any web browser, crashes each time. Very annoying.

We are still actively investigating and hope to have a resolution soon. Keep an eye on this thread for more information. We apologize for any inconvenience this has caused you but appreciate your patience while we work to correct this.

Thanks.

Update

For those of you experiencing issue accessing http://app.halowaypoint.com, we pushed out what we believe to be a fix for this issue. If you continue to experience problems accessing your stats, please post your error codes so we can investigate. Thank you.

Haven’t been able to access the app for a while now. Thanks 343 for the effort but the app still won’t load. The error code is different every time. Here is the most recent one.

8E4C2F82-C306-48CF-AE6B-FA32A318FC42

I’ve been having problems, here’s my code:

8F76E199-C3CE-48CF-AF1F-7FD1844A07DF

my error code: 84A706FF-C429-48CF-84B0-07740BB32B6D

I still have problems, error code is differend though.

DCCBA218-C45E-48CF-9199-2DBB2EBC3D77