Haven't recieved entry confirmation or $5 giftcard

I have met all the requirements for the contest you were doing last month to enter to win the Xbox One X and get a free $5 gift card to use on Halo 3: ODST and I haven’t recieved any confirmation of entry or my $5 gift card. Tried contacting Microsoft support and was directed here. Any help would be appreciated.

Not sure why MS Support would direct you here as it’s an Xbox Game Pass Quest, not a 343 quest. Anyways, from the rules of the quest it can take up to 4 weeks for the gift card to be added to your account balance. Keep an eye out on your MS account and reach out to Xbox Live Support at the end of the month for more help if you still don’t have it