Hello goodnight! My name is Matheus. I’m a fan of the Halo saga, and I currently play Halo infinity, I came to give this feedback because I know the difficulty our player base is going through! I’ll cite some reasons that our players in Brazil are stopping playing: 1st the seasons are lasting many months, if you decrease the amount of items and improve the story, the community’s return will be more visible, the attempt to implement it in the 2nd th season of the battle pass, skins and items aimed at old wars, such as 2nd world war, Halo is a futuristic game, we expect helmets and armor with very different formats and colors, and not a throwback to old armor, with skins with a visible look of old warriors, this made the players not happy with the pass, I for example was programming myself from the first pass to buy the second to acquire new armors, but these are very ugly, and retrograde, if For playing with characters similar to old war games, there are other games in this area that draw more attention like battle field or COD, so focus on your niche! which is futuristic warfare and futuristic armor, take inspiration from previous franchise games like halo 4 in online mode, the skins were perfect, or halo 5, and also skins from games like Destiny. 2° The battle pass is expensive, to deliver little really good content, many secondary arm and knee items, very difficult to get good items that are above level 80 of the pass, which ends up making the player sick, we want something that tell a story, that is easier to conquer and not so time consuming. focus on creating story passes between the sagas already released as an ODST pass, or with symbols about the history of the Corvulo school of the series, or about the Spartan project among others… our universe is big, there is a lot of content to create a pass of battle does not need to resort to armor that refers to the second war. in a futuristic game I wouldn’t spend my money on a WWII armor pass, create more events with free armor and characters, not every player is able to pay for a pass or keep fulfilling a mission knowing that they won’t receive the items as they don’t paid, it’s good to receive for battle passes, but it’s better to have a robust community, for example I loved halo infinity, but I’m away from the game because it’s no fun to play a game that everything is paid and rarely has good free items, allow it players talk to each other in online matches, it’s boring to play and rarely see someone talking, which ends up making me play less, much less than I wanted, since it’s not so easy to have many friends who play halo in Brazil. 3° reduce the amount of items in the battle pass, there are many similar and unnecessary items such as bracelets and knee pads, focus on more armor, release colors for the most beautiful and flashy skins and focus on diversity it is boring to enter a match that practically everyone the world looks like, with dull colors and only one or two who can pay for a battle pass to have good items, ends up giving up the rest of the community. 4° create more items such as weapons, ships, scenarios, icons to put on accessible weapons and emblems and other free ones, this will raise our community a lot. I hope I have helped and that this really reaches the person who can make this difference, we will grow if you follow these advices, I just want the best for our community.