Halo Wars Definitive Edition Loss of game progress

Hey guys,

First I’m sorry for my bad English ! :slight_smile:

On Halo Wars Definitive Edition, I lost all my saves game. all the skulls, missions, timeline boxes, scores are reboot to zero.

I was already finish game on legendary lot of time, but all progress is reboot and I can’t fix this.

I try to desintall and install again, I check my connexion, all is ok, but my progress and statistics are always lost.

I have success that proves I already finich the game, play skirmish mode, unlock timeline boxes etc.

How I can fix it please ?

Thanks a lot.

> 2535408694579099;1:
> Hey guys,
>
> First I’m sorry for my bad English ! :slight_smile:
>
> On Halo Wars Definitive Edition, I lost all my saves game. all the skulls, missions, timeline boxes, scores are reboot to zero.
>
> I was already finish game on legendary lot of time, but all progress is reboot and I can’t fix this.
>
> I try to desintall and install again, I check my connexion, all is ok, but my progress and statistics are always lost.
>
> I have success that proves I already finich the game, play skirmish mode, unlock timeline boxes etc.
>
> How I can fix it please ?
>
> Thanks a lot.

Did you change the gamertag you’ve played on? Wipe your hard drive at all? Uninstall/reinstall your game? Do anything that might delete your saved games?

Thanks for your answer.
I didn’t change my gamertag. I try uninstall/reinstall my game but it’s didn’t change anything. And I don’t do anything that might delete my saved games.
The only change I’ve doing it’s that I played on my computer and on my Xbox with Xbox Play Anywhere (not same time of course, it’s not possible).
I contact Microsoft’s support, then tell me try to contact halo’s server support. I had do this but I don’t have any answer.