Halo Wars DE Unable to download

The game will not show up in my windows store library even though I have the digital ultimate edition of Halo wars 2. Microsoft advised me to past my issue here as well. Microsoft Support - “Though it seems that this is an issue with the game license that didn’t take effect in the account and this is what it makes us concerned of this matter as well. No worries, what we can do here is to duly document everything here. Since this is a game issue, we do recommend to post this to the game developer forums team for them to further check and help find patch for the game issue.”

Same issue - support were useless saying it may just be that the ultimate edition doesn’t work on PC. Seems like many other users getting the same problem