Halo Wars 2 - Launches Incorrectly

So I preordered the Halo Wars 2 - Ultimate Edition back when it came out. For the past year or so, however, I’ve been unable to play. Whenever I launch the game, a Halo logo pops up, then a black screen, then it crashes. Any help would be appreciated to solve this issue. I’ve tried a lot of solutions with no luck.

I have the same problem. see my thread
https://www.halowaypoint.com/en-us/forums/f0258e8001734968984e8b56990f8daf/topics/game-crash-0xc000027b/8fb39dc9-3b12-46a4-8fb5-be26d3d20ecb/posts
i have tried some things nothing helps…so damn…

> 2535456472363298;1:
> So I preordered the Halo Wars 2 - Ultimate Edition back when it came out. For the past year or so, however, I’ve been unable to play. Whenever I launch the game, a Halo logo pops up, then a black screen, then it crashes. Any help would be appreciated to solve this issue. I’ve tried a lot of solutions with no luck.

Which platform are you currently playing on?
As well, what have you tried so far to troubleshoot the problem?