As the title says. Every time I open the game from the shortcut or in the Xbox app it crashes and closes before I can even see the main menu.
So far I have tried the following fixes.
Uninstalling and reinstalling the game on both primary and secondary drives.
Resetting the game in the app settings.
Run the Windows Store app troubleshooter.
Checked Windows is fully up to date
checked all hardware drivers and GPU drivers are up to date
Disabled second monitor (I have a 4k and a 1080p screen so it can cause display issues)
Installing on the primary drive and moving to secondary and visa vera.
Checked Event viewer for any error’s (None that I could Find)
I have reset Windows to a clean install and still, the game isn’t working!
I am now completely out of ideas and fixes I can find online. please help.
P.S I have had a ticket open with support for about 5 days now with absolutely no response, what’s the average wait time for a support ticket?
Intel(R) Core™ i7-8700K CPU @ 3.70GHz
NVIDIA GeForce GTX 1080 Ti
16GB of ram
Can provide more info or even full dxdiag if needed.
Mine doesnt even start (i get a black screen on the Halo app/launcher/hub)
I tried reseting Windows store cache (command prompt wsreset) and still doesnt work
PC specs: i7 4790k, r9 290x (4 Gb Vram), 16 Gigs of ram, official windows 10, game installed on SSD (just as windows)
Same happens on Xbox. Recently downloaded Awakening the Nightmare. Since then the game just crashes back to the Xbox main menu from the HW2 menu or from halfway through mission 3.
(Edit)
Seems to have a lot of loading issues. Doesn’t register save games etc. Really annoying…
Solution to Halo5 Forge and Halo2 Wars launch.
Delete the Halo App (not Halo5 Forge) from your PC.
{Windows Setting/Apps/Halo}
Then download the new “Xbox Console Companion”
Open the XCC and find the game list and then launch Halo5Forge from there.
Hope this helps.
It’s been working for me for the last 24hrs.
Here is a thread I found about the Halo App on Halowaypoint.
https://www.halowaypoint.com/en-us/news/halo-windows-app-sunsetting-8-16-2019
“We recommend that you go ahead and uninstall the Halo app as there will be no more content, updates, support, or functionality being added. If you currently use the Halo PC app to launch Halo Wars 2 or Halo 5: Forge, as of 8/16/2019 you will need to launch each application individually. Please note that this will have zero impact to your ability to play and enjoy these games and has no impact on performance.”