Halo Wars 2 crash immediately on Win10

Same problem, just doesn’t even launch…

game not working

It would crash if your system is not compatable with the game.

<mark>This post has been edited by a moderator. Please do not bump.</mark>
*Original post. Click at your own discretion.

Bumping until 343 fixes this

Will not get fixed.Still not fixed. On launch, My pc ran this game, on low settings mind you, but now it wont even launch.

any news yet?

Just downloaded from game pass and same old story. Splash screen in a window and back to desktop.
No one had any luck in the last 2 years?

> 2533274924002179;91:
> Just downloaded from game pass and same old story. Splash screen in a window and back to desktop.
> No one had any luck in the last 2 years?

After following someone’s post about Disabling and Enabling the graphics driver in Device Manager, I went into device manager and found “Generic PnP Monitor” was disabled. I enabled it and now HW2 runs!
This is after having updated my AMD Radeon R5 drivers too.
I hope this helps someone.

> 2533274924002179;92:
> > 2533274924002179;91:
> > Just downloaded from game pass and same old story. Splash screen in a window and back to desktop.
> > No one had any luck in the last 2 years?
>
> After following someone’s post about Disabling and Enabling the graphics driver in Device Manager, I went into device manager and found “Generic PnP Monitor” was disabled. I enabled it and now HW2 runs!
> This is after having updated my AMD Radeon R5 drivers too.
> I hope this helps someone.

I TRIED SO MANY THINGS FOR LIKE 2 DAYS RESEARCHING THROUGH FORUMS, AND THIS WORKED INSTANTLY AND IM KINDA CHEESED BUT BECAUSE THIS HELPED I HAD TO SIGN IN AND QUOTE THIS AND UPVOTE IT, GUYS TRY THIS IT MIGHT WORK

I dont know if anyone is aware or heard of this one but my COMODO anti virus was blocking a file of the game which caused the whole start up for 1 secong thing and then crash, all i had to do was unblock it and it works fine, i hope this hopes someone.

Hi,

I am having this issue at the moment.

Bought the game from Microsoft Store a couple of weeks ago but never tried it until now, which is a failure because it simply won’t launch.
I’ve read many of the threads concerning this issue and never found a proper answer.

Is there any hope?

Someone’s still here to help me?

Thank you

So literally just uninstall the damn Halo Launcher, PIECE OF -Yoink- THING IS BROKEN

> 2533274808655611;96:
> So literally just uninstall the damn Halo Launcher, PIECE OF -Yoink- THING IS BROKEN

Bought the game today on PC. Did exactly this and it worked right away.

The launcher doesn’t give any messages, zero immediate feedback, and checking Event Viewer doesn’t really reveal anything either. Seems useless to be honest.

Surprised they haven’t changed it so that you just download the game seeing as this has been an issue for over two years now with no clear details on how to resolve the launcher problem.

My friend has the exact same issue, I’ve tried reinstalling his graphical drivers, updating his windows, resetting the app, reinstalling the game entirely and still nothing. Very sad to see this issue still occurring with no solution.

IF you have the Halo app installed UNINSTALL IT!! That is what is blocking the start up!

> 2535451799264486;99:
> IF you have the Halo app installed UNINSTALL IT!! That is what is blocking the start up!

A buddy had the problem and that’s what caused it. Thank you!

> 2533274839143254;83:
> ive already posted this on a seperate topic but i hope bumping this will help me get this fixed faster
>
> Issue: Halo Wars 2 crashes upon startup
> Platform: PC
> CPU: Intel(R) Core™ i5-6600K CPU @ 3.50GHz, 3504 Mhz, 4 Core(s), 4 Logical Processor(s)
> RAM: G.Skill - Ripjaws V Series 16 GB (2 x 8 GB) DDR4-3000 Memory
> GPU: MSI Gaming GeForce GTX 1060 6GB GDRR5
> Windows OS Build: Microsoft Windows 10 Home Version 10.0.17763 Build 17763
> Direct X Version: 12
> Gamertag: LawleitRyusaki
> Region: USALog Name: System
> Source: Microsoft-Windows-DistributedCOM
> Date: 1/2/2019 11:05:43 AM
> Event ID: 10010
> Task Category: None
> Level: Error
> Keywords: Classic
> User: ******
> Computer: *
> Description:
> The server Microsoft.HoganThreshold_1.11.2917.2_x64__8wekyb3d8bbwe!xgame.App did not register with DCOM within the required timeout.
> Event Xml:
> <Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”>
> <System>
> <Provider Name=“Microsoft-Windows-DistributedCOM” Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName=“DCOM” />
> <EventID Qualifiers=“0”>10010</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x8080000000000000</Keywords>
> <TimeCreated SystemTime=“2019-01-02T17:05:43.916257700Z” />
> <EventRecordID>1700</EventRecordID>
> <Correlation />
> <Execution ProcessID=“880” ThreadID=“13984” />
> <Channel>System</Channel>
> <Computer>***</Computer>
> <Security UserID=“S-1-5-21-1707768454-2216442557-4052555658-1001” />
> </System>
> <EventData>
> <Data Name=“param1”>Microsoft.HoganThreshold_1.11.2917.2_x64__8wekyb3d8bbwe!xgame.App</Data>
> </EventData>
> </Event>
>
> Im coming here from Microsoft Tech Support which tried their best to help me with this problem but to no avail. I had exhausted all their troubleshooting options. I have tried reinstalling, updating windows, uninstalling my graphics drivers and reinstalling them using DDU, resetting the window store, using powershell to uninstall the windows store and reinstall it. My last attempt involved me going through the event viewer and pinpointing the root of the problem with which the tech support guy told me that the game was having problems authenticating something and thats why it was crashing. We checked that everything that would allow the game to properly authenticate was working and it was. Lastly we tried starting it up through the Halo app and it didnt work either and thats what lead me here to the forum. I’ve been troubleshooting this for two days now please can someone help me to get this to work

I had the same problem and asked for help from the support and they never got back to me… So lastnight I went looking for myself and realized when I typed in Halo into the start bar, there was a Halo APP! I uninstalled the app, and tried launching Halo Wars 2 once it was finished downloading (once again) and it worked! If you have downloaded Halo 5 Forge, it downloads a Halo App with it. My Halo Wars 2 is now working as it should have.

So is 343 going to fix this??? Hello?

I know the mods were active on this thread for editing people’s posts but it’s 9/12/2020 now and the Halo App is STILL not allowing us to play. Honestly, i’d like to use all the content that you provide us but we simply can’t due to the faulty products. Fix the damn bug, we figured it out for you.

Hello, any solution currently? December 28 and I can’t play Halo Wars 2 because I can’t start

Hi. I also getting this issue. I took advantage of the £1 Game Pass offer. I downloaded Crackdown 3 through the new Xbox app (Microsoft Store). That game works fine. However I then downloaded the edition of Halo Wars 2 that is available through Game Pass. It never starts. The Window comes up with usually just the Window borders briefly visible and then it just closes. Sometimes the Halo logo is briefly visible in the Window before it closes. Windows logs shows …

> Log Name: Microsoft-Windows-TWinUI/Operational Source: Microsoft-Windows-Immersive-Shell Date: 29/12/2020 14:13:34 Event ID: 5961 Task Category: (5961) Level: Error Keywords: User: .REMOVED BY ME. Description: Activation for Microsoft.HoganThreshold_8wekyb3d8bbwe!xgame.App failed. Error code: The app didn’t start… Activation phase: COM ActivateExtension Event Xml: <Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”>
> <System> <Provider Name=“Microsoft-Windows-Immersive-Shell” Guid="{315a8872-923e-4ea2-9889-33cd4754bf64}" /> <EventID>5961</EventID> <Version>0</Version> <Level>2</Level> <Task>5961</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime=“2020-12-29T14:13:34.9474504Z” /> <EventRecordID>70</EventRecordID> <Correlation ActivityID="{c0d99c74-dde5-0001-b5a4-dac0e5ddd601}" /> <Execution ProcessID=“4896” ThreadID=“4876” /> <Channel>Microsoft-Windows-TWinUI/Operational</Channel> <Computer>.REMOVED BY ME.</Computer> <Security UserID=“S-1-5-21-4162539153-2016726613-837153110-1001” /> </System> <EventData> Microsoft.HoganThreshold_8wekyb3d8bbwe!xgame.App-214492714134 </EventData>
> </Event>

The key error code is 5961 which according to my research suggests a permissions problem. I’ve tried all the standard suggestions out there and it never fixes it ( for example: FIX: Can't Open Apps on Windows 10 ). I tried looking at permissions but Windows 10 permissions always confuses me (I know Linux permissions, Win 10 is even more complex ! lol). I spoke to xbox support over the phone (Game Pass/PC) and they took me through standard troubleshooting procedures like creating a new Windows account, for over an hour. They finally suggested I ask 343 for support but 343 say on their support pages to contact Xbox support if its digital version of Halo Wars 2.

Does anyone have a solution for this ? I’d really like to play this game !

EDIT: After trying everything I reinstalled Windows 10 from scratch (not a reset a full clean install) and now Halo Wars 2 works ! Whatever causes this bug appears to be impossible to fix without reinstalling.

I was able to solve this issue by using Revo Uninstaller Pro to completely remove every trace of the game and reinstall fresh. Remember windows uninstall doesn’t completely remove all leftover files and registry entries.