HALO TMCC DOESN'T START

Hi, how are you all? I hope you can help me.
Last week I was playing MCC without any problem, but now that I want to play, when I start the game and when I press the start button, the game loads, then it locks and closes.
When I log in with another account it starts normal, without any problem to the game.
The first thing I did was delete the profile and start again, but the same thing happens. Then I deleted the data from the game and it remained the same. Then I cleared the cache from the console and it stayed the same. Finally, what I did was disconnect the console from the Internet and it starts normally, but when I reconnect it, the game locks up and takes me out.
I hope you can help me with this error, because I don’t want to delete and install the game again. But I find no solution if I will have to reinstall it.