HALO: SPARTAN ASSAULT- NOT WORK

hi,
I bought the game for my asus transformers book T100 from the store windows …
once installed when I try to connect it gives me an error … can not connect to my geameteg … despite the xbox.com site I logged in …

help me please

Hi, Ernimale. Please ensure your device is set to the proper time/region. If you are still unable to log in, you’ll want to contact Xbox Live Support.