Halo Reach service record

I have bought Halo Reach, but when i want to look at my old service record, Halo Waypoint says that i don’t own it (the same for Halo 3 and 3 ODST).
Why? How do i fix that? Please someone help!

First of all, this is in the wrong section. It should be in the support section.

Second, are you on a different gamertag?

> 2533274852660538;2:
> First of all, this is in the wrong section. It should be in the support section.
>
> Second, are you on a different gamertag?

Yes i am

> 2533274941727894;3:
> > 2533274852660538;2:
> > First of all, this is in the wrong section. It should be in the support section.
> >
> > Second, are you on a different gamertag?
>
>
> Yes i am

That’s the issue then. Your Reach / ODST service record is only for your previous gamertag. If you have been using a different gamertag that hasn’t yet play Reach or ODST then your old service record stays under your old gamertag, while your new gamertag has a blank-slate record.

> 2533274852660538;4:
> > 2533274941727894;3:
> > > 2533274852660538;2:
> > > First of all, this is in the wrong section. It should be in the support section.
> > >
> > > Second, are you on a different gamertag?
> >
> >
> > Yes i am
>
>
> That’s the issue then. Your Reach / ODST service record is only for your previous gamertag. If you have been using a different gamertag that hasn’t yet play Reach or ODST then your old service record stays under your old gamertag, while your new gamertag has a blank-slate record.

This.

> 2533274852660538;4:
> > 2533274941727894;3:
> > > 2533274852660538;2:
> > > First of all, this is in the wrong section. It should be in the support section.
> > >
> > > Second, are you on a different gamertag?
> >
> >
> > Yes i am
>
>
> That’s the issue then. Your Reach / ODST service record is only for your previous gamertag. If you have been using a different gamertag that hasn’t yet play Reach or ODST then your old service record stays under your old gamertag, while your new gamertag has a blank-slate record.

Ok, i’ll play it then! Thanks for the info

> 2533274941727894;6:
> > 2533274852660538;4:
> > > 2533274941727894;3:
> > > > 2533274852660538;2:
> > > > First of all, this is in the wrong section. It should be in the support section.
> > > >
> > > > Second, are you on a different gamertag?
> > >
> > >
> > > Yes i am
> >
> >
> > That’s the issue then. Your Reach / ODST service record is only for your previous gamertag. If you have been using a different gamertag that hasn’t yet play Reach or ODST then your old service record stays under your old gamertag, while your new gamertag has a blank-slate record.
>
>
> Ok, i’ll play it then! Thanks for the info

No problem glad to help.

Add me if you want to play Team Slayer
GT=Pweonet

I got the same issue and I’m on a different gamertag but can’t play it since I’m on an Xbox One.
It better give me that game for free because I have obvious history that I’ve owned and played it, I have achievements for it on the account.

It’s not letting me look at it at all and I dk y I haven’t changed my gamer tag at all its stayed the same