Hello, I just want to preface this by saying, yes I talked to Microsoft/Xbox support who suggested I go to Bungie, who suggested I come here as it deals with Halo.
I was part of the disc testers that used a copy of Halo Reach to test out part of an update to the 360 system. I won’t go into details but suffice to say at the end of the test I was granted a digital copy of Reach on my account.
Then about a month ago, Reach disappeared from my account. I was locked out of the digital copy that was on the xbox, it no longer appeared in my downloads, and trying to download it again from the shop prompted me to purchase it. At first I wasn’t worried, I had had a similar issue with my bought copy of Spartan Assault and it was resolved in a week no call needed.
As I said, this is a month later, and at this point I’m more interested in why this is happening at all. Getting the game back is secondary right now if someone could just tell me why, in the space of less then three months, two games have locked on me.