I after a week of purchasing mcc on pc as i was searching for matchmaking and studying waiting for players to be found i got returned to the main menu and every time i try to search for a game it says you have been banned until 01/16/2020 like what the hell was that? 343 you are ruining a game some of us waited years to play. How can i get banned for the entire Christmas holidays just because the game thought i was afk while i was actually waiting for players to start a game.I was searching for players and before i even got in the match i got banned . I did not want to do anything until i was in the game . Your afk detection is broken . This is stubit .I demand a removal of the ban or a refund.Just because i wasn’t randomly moving the mouse around doesn’t mean i was afk.I DIDNT EVEN GET IN THE GAME!
Please use the ban thread pinned at the top of the relevant MCC forum for any queries on matchmaking bans
https://www.halowaypoint.com/en-us/forums/84ad72a8b51847978545f685f651fc15/topics/the-official-halo-mcc-why-was-i-banned-thread/95de2d50-5e10-42db-9490-c24efbd2dc74/posts
Update on the above post:
https://twitter.com/Unyshek/status/1206734821268975616
> If you believe that the system caught you by accident, please submit a ticket on the @HaloSupport site:
> http://aka.ms/HaloSupport
>
>
> > https://twitter.com/HaloSupport/status/1206729873370181632
> > We are aware of players negatively impacting the experience for others by attempting to artificially advance through the progression system in MCC. We have investigated these reports, taken action on known offenders, and will follow-up with additional action as needed.