Playing MCC Reach is really annoying at the moment, because the game keeps freezing during online matches.
It’s happening since the beginning of the most recent season. Sometimes I even get punished with a ban. Please 343i, can you fix this?
If you are using Series X/S, it is likely that the quick resume feature is what’s causing this for you. If so, close the game (completely by quitting the application) each time you are done and reopen it when you are ready to play again. If this doesn’t apply to you, another known cause for this is new customization being enabled. Disable it and see how it goes for you.
If neither of these two apply to you then I have no idea how else to help you as they are the more common causes for what you are describing. Best of luck.
Thanks for your reply!
I’m using an Xbox One X and I already tried to toggle new skins off, still freezes at least 2 times every 10 games.
I also thought at first it were the Forge maps, but it also happens on Zealot, for instance.
Strangely enough 9 out of ten times it happens when I’m jumping and throwing a nade at the same time after 8 minutes, during a match.
It doesn’t matter if I play alone or with a mate and when we play together, both our games freeze. We play this game for years now and it only started doing this since this season. Both our NAT’s are open.
Hmm that’s interesting. You see I also run into a similar situation that has happened more times under the same circumstances to just be a coincidence. For myself, every time that I have played on the Forge World map Ellul, and when I use the rocket launcher, and jump/move significantly off the platform that it spawns on while shooting it, my game freezes and crashes. It’s also occurs after the first respawn of the said rockets. This is the only time where it has been basically 100% reproduceable. So definitely not a coincidence. The only time it didn’t happen on that map was when I didn’t use the rocket launcher and the game was a lopsided one so it ended quite fast.
I forgot all about this because that map comes up so infrequently but after seeing you get specific it jolted my memory. Now for you it’s happening in a lot more places which is baffling and I really don’t know what else to suggest aside from submitting a ticket and making sure that you include the reproduceable steps and be as descriptive as possible so they can get all the information.
It appears that there might be an update on the horizon so hopefully that also addresses any issues that might help you out. I really hope you get it sorted because I know how frustrating stuff like that is (speaking from first hand experience).
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I have been experiencing this too, it involves the new useless armor and skins. Go into your settings and disable new customization. While it wont prevent the crashes from happening completely(others in the game may not have done that) it will reduce it. If everyone did the same those crashes wouldn’t happen.
Edit - this appeared as a new topic to me sans replies. I have had the game freeze randomly on multiple maps but twice it happened to me in the exact same location - just after leaving top yellow lift room on sword base and turning right towards the bridge. Disabling the option mentioned above did definitely help but as Freak suggested, I have learned to quit/restart the game daily and this is still happening albeit less frequently. I can’t recall each circumstance of what I was doing when it froze but I do know it kicks other players out of the game too.
be nice to get that looked at. it just happened on Countdown, bottom middle in the middle of a dmr fight.
now I’m banned for over 20 minutes because this happens everyday. so irritating.
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I still have it, it seems even worse, since it happened 3 times tonight. New skins are off, reinstalled the game, still a problem.
Still happening to me too once in a while. Only once tonight so far after 10-12 reach games. I did notice something odd during the game it crashed, one kid was using the hologram handicap setting and while I was running at him with sword, he let loose the useless hologram(as if I was dumb enough to be diverted by it). The hologram happened to look like the things you see when you boot up the game, it had a weird helmet. I thought to myself that’s probably going to crash the game and less than a minute later voila, crash. Do any of you also happen to remember anyone in the rooms in crashed games using the hologram handicap?
First of all, I’m using the hologram since 2010 and I don’t think it’s useless. Not in the way I use it, so now and then I still surprise my friend, who plays with me since the beginning. Most people use it the wrong way and very few times I stumble upon a good hologram player. So offense taken! 
It useually happens when throwing a grenade while jumping. Never when Iuse my hologram friend.
I did notice people with new armor types despite the option to be able to see them is turned off. When i turned it of the first time, my friend was still using those stupid new helmets and we were able to team up, but at the start of the match he was thrown out of the game. He had to remove his helmet to be able to play together with me.
The freezing is surely connected to those helmets and stuff and it probably is a matter of who turned off and who uses it at the same time in one match. Very weird that I still so them while the option is turned off.
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Yeah, the only time I ever usually see someone use Hologram in Reach or 4, they’ve already fooled me. 
I think it might be more directly linked to the Legacy Visuals Toggle itself, since the restored DLC armor from Season 5 never had these kinds of issues until after they erroneously put them on the toggle with Season 8’s helmets. But just to cover if it is exclusively more common with hologram use as well, it could also potentially have to do with the separation of Masculine/Feminine body types from Male/Female voices, I wouldn’t be surprised if all the messing around they did with the scripting to make that work broke more than they had believed it could have.
I see this from time to time too despite having the new (ugly) customization switched off. Most of the time it’s that pointy nose one, but there’s been others.
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People say this, but it’s simply just not legacy content technically. I don’t really know if it’s something that’s planned to be fixed.
It technically is legacy content given that it was made concurrently with the anniversary update and even got used in some press release stills from 2011, well within legacy restrictions. (They very likely won’t revert the decision unless they’re forced to though)
Regardless the point was that the legacy toggle scripting seems to me as though it might be the source of the crashing.
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I dunno if I’d consider beta/cut content to be vanilla legacy stuff.
If you’ve been using one of the handicap settings since the game’s inception, you may need to devote your time to other pursuits. Granted, the hologram handicap is the least offensive of them all but still, have you not developed even a modicum of skill over the past ten years??
I can’t recall the game ever freezing while jumping and throwing a grenade, all that I can definitively say for certain is that this never happened before this recent season came out. We all need to spread the word to other players to not waste their time obtaining the recent season’s useless items and also to toggle them off in their settings.
it was designed while the game was still in active development, fundamentally does not change how the legacy content works in order to function, and even got promoted for upcoming DLC in 2011 before it was unceremoniously cut.
it’s well within the parameters of being legacy visuals.
(Again though the toggle scripting might be the root of the issue, which means it most likely will need to be reworked)
Come on, the SA are ‘handicaps’? First of all that’s not the point here in this topic, second of all they are Reach. So choosing sprint is also a handicap?
Maybe I just don’t understand what u mean, but if you play Reach without a SA, that’s your choice. So when u play, you don’t choose an ability? Then you still have sprint, which is an SA.
But this topic is about the game freezing since this season. That has nothing to with SA’s, but everything with the latest update.
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