halo reach bug should be fixed soon

Since i first experienced the bug on the 29th of september ive been trying to get it fixed, at first i thought it was 343 issue but after some testing i found it to be of microsoft’s fault.
The bug affects profiles,games and apps ( all ran by microsoft, which includes h3,reach and odst) on both xbox 360 and xbox one
After many contacts so microsoft support in which they all tried to tell me it was 343’s fault i finally managed to create a simple irrefutable proof video, I got though to the first understanding employee who accepted it was a microsoft bug and passed it on to microsoft bug fixing team or whatever-

Hello,
Thanks for contacting Xbox Support. Let’s get you back in action.
Per our conversation today, we created a report regarding a bug for xbox 360, xbox One and games and apps, and confirmed your issue is now reported to a specialist.

let’s hope they fix the bug within the next week so we can go back to being able to complete halo campaigns and have our achievements and armor unlock properly and save.

So happy they’re responding. It’s been very annoying! And I’m glad it’s soon to be fixed!

> 2535447887837444;2:
> So happy they’re responding. It’s been very annoying! And I’m glad it’s soon to be fixed!

How do you know their responding?

> 2533274894034649;3:
> > 2535447887837444;2:
> > So happy they’re responding. It’s been very annoying! And I’m glad it’s soon to be fixed!
>
> How do you know their responding?

Hopefully they see these forums reports. That’s what they did last time when it became aright for a few days… and then went back to being silly like it is now. Clearly they didn’t do the job well enough but it’s to be expected when they run out of old engineers who originally worked on the servers: https://www.halowaypoint.com/en-us/forums/cdecc00475c645b9a4d0a156fb542d59/topics/reach-servers-down/0121719b-74f4-43aa-b395-f8040acb7bb3/posts?page=4#post70