I ran into an issue with trying to use my controller on PC. I am currently running window 10, and I use both a wired controller and a Xbox One S controller. I have tried both independently and via Big Picture Mode on steam as well through launching mcc by normal means from my steam library. I have also restarted my device, tried other controllers, but I am continuing to have these issues.
I am able to play with a controller in the menus, custom games, campaign, and forge. The moment I try to play social or competitive, the game only lets me control my character by mouse and keyboard. I tried going into steam and enabling the controller and everything works fine until I launch matchmaking again. I could not find a forum where someone is having the same issue, and I am unsure how to resolve it.
I used to be able to switch between mouse and keyboard at any point during a match, but now I cannot. If anyone has advice on some things I could try or if you once had this issue and resolved it, I’d love to know how. Thanks for all your help!