Halo infinite won't start on pc

Games Halo Infinite
1

So as the tittle says, I’m having trouble starting the game, I have already installed/uninstalled the game god knows how many times and the same message keeps popping up, that the “route” to the game halo infinite.exe is in a not trusted mount point, my PC is windows 11 and Ryzen CPU if that helps.

I have 2 drives in my PC an nvme for booting and some programs and an HDD to store all my games in, I absolutely have no problems whatsoever with any other game that I have installed through the Xbox app on PC except halo infinite :frowning:

I have already tried the Xbox store troubleshooter, already installed the game services that it prompted me to do and I even already called Microsoft support to help me and they say everything in my PC seems fine :cry::cry::cry::cry: I have been able to play through Steam but I want to play through the Xbox app because I have game pass for PC

Hope any of you have any idea on how to solve this problem! Thanks in advance

1 Like
2

Microsoft store/xbox app does indeed have a reputation for being wonky. At least you can play on steam which is good.

Maybe try right clicking and choosing “run as admin?” I hope it works out.

2 Likes
3

I had the same issue, you’ll have to install it to the main drive you use, which is more than likely C:/

4

I’m actually doing that, but, how much will all the game be? My ssd is only 128 and it got 4gb left after installing halo

5

I am having the same issue. Steam runs the game just fine. The reason I want to use the Xbox App is that apparently, I need to login into the game via that method in order to get the credits I purchased through the Xbox app. Maybe they will fix the latter but it’s been over 24 hours since my purchase.

Just for the record, I also had a drive specifically for games. Uninstalling it from there and using the C drive makes no difference.

When I launch the game via Xbox app I get an the event id: 1000
Log Name: Application
Source: Application Error
Date: 11/18/2021 11:06:55 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: LAIR-PC
Description:
Faulting application name: HaloInfinite.exe, version: 0.0.0.0, time stamp: 0x618d7907
Faulting module name: HaloInfinite.exe, version: 0.0.0.0, time stamp: 0x618d7907
Exception code: 0xc0000005
Fault offset: 0x0000000002013b64
Faulting process id: 0x40dc
Faulting application start time: 0x01d7dc9eaf9841e4
Faulting application path: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3237.31909.0_x64__8wekyb3d8bbwe\HaloInfinite.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3237.31909.0_x64__8wekyb3d8bbwe\HaloInfinite.exe
Report Id: 285193db-de8c-4cb4-94ac-d5866e0c325a
Faulting package full name: Microsoft.254428597CFE2_1.3237.31909.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: OlympusRelease
Event Xml:



1000
0
2
100
0
0x80000000000000

12607


Application
LAIR-PC



HaloInfinite.exe
0.0.0.0
618d7907
HaloInfinite.exe
0.0.0.0
618d7907
c0000005
0000000002013b64
40dc
01d7dc9eaf9841e4
C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3237.31909.0_x64__8wekyb3d8bbwe\HaloInfinite.exe
C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3237.31909.0_x64__8wekyb3d8bbwe\HaloInfinite.exe
285193db-de8c-4cb4-94ac-d5866e0c325a
Microsoft.254428597CFE2_1.3237.31909.0_x64__8wekyb3d8bbwe
OlympusRelease