Halo Infinite MoAppHang Crash

Games Halo Infinite
1

I’ve been having very consistent issues playing Halo Infinite on my laptop windows 11 computer. I’m getting crashes about 30 minutes of playing, regardless of graphics settings. The error logs mention that KERNELBASE.dll is causing the game to crash, causing a “MoAppCrash” event in Windows. A cursory search across the internet shows that many other PC players are having this issue. I’m playing through the Xbox game pass for PC, and I’ve tried all kinds of system optimizations (driver updates, software updates, restarts, clean installs, clean boots, etc) as well as uninstalling the multiplayer texture pack. My hardware (AMD 5900HX, 64 gb RAM, and Nvidia 3070 laptop GPU) should be more than capable of running the game on high graphics settings, and I can run other similar titles just fine (I can get ~120 FPS on Destiny). If you want, message me and I can give you full diagnostic logs. Loving the game, it’s just very difficult to enjoy it when I’m being lifted out of the action every half hour, not to mention that it makes multiplayer impossible to play. Are any other PC players out there having similar issues?

Thanks!

7 Likes
2

Same issue. Tried everything as well. See my other posts.

3 Likes
3

Same – I also have a 3070 ???

2 Likes
4

I as well, am experiencing this issue but i have a 1070.

1 Like
5

Been having the same issue as well. Have a 1080 Ti 8700K and 64GB RAM.

6

Man 30 minutes? I wish. I keep crashing every 20 minutes. Have to restart my game every 2 games if I don’t want to get banned for leaving games. 2070 non-super i5 9600k desktop.

I tried making a ticket aswell, but just got the same copy paste respons they give every ticket so no communication there I’m afraid.

1 Like
7

lol 20 minutes…try 30 seconds on 2 of my 3 pcs

8

Same problem, ever since launce the game crashes my PC when I start it up via de Xbox app on my PC (GamePass)

Both multiplayer and Campaign

Error logs in the event viewer:

Fault bucket 1328507275752131749, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.Windows.ContentDeliveryManager_10.0.22533.1001_neutral_neutral_cw5n1h2txyewy
P2: praid:App
P3: 10.0.22533.1001
P4: 50b46d1c
P5: msvcrt.dll
P6: 7.0.22533.1001
P7: 87306493
P8: c0000005
P9: 0000000000061ab3
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.648c62a5-5b6f-4b3f-ab57-ab32e848c51c.tmp.mdmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e7f3747f-e7ba-4eed-a47d-34155a3f23a2.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20220118_1 EC_0_inject.etl
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.53c6eac5-f3ab-489c-ab09-eff29d732b2c.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.cc837bf2-c9b7-46cc-b0da-665c8cd4076a.tmp.etl
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4330dc84-0e07-46d4-891f-c6efdbbc761c.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d76c1733-6a02-4037-ba0a-9d27f518d72b.tmp.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.28994594-451e-41f3-864b-6fceac260691.tmp.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Window_2be4eb7a2b899a4f49a17d65cc75ff374a1a1b7_e6af9b93_ab5a0c1e-5113-40e6-864a-eb9f5202e0fb

Analysis symbol:
Rechecking for solution: 0
Report Id: e983a989-9994-4464-b1b4-38b23d25d34e
Report Status: 268435456
Hashed bucket: 8aa671a22e3bf304e26fce541cba4ca5
Cab Guid: 0

Fault bucket 0x7f_8, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: e013958a-e861-4b80-8f9e-e2e30a7381e2

Problem signature:
P1: 1000007f
P2: 8
P3: ffffcd81963abe70
P4: ffffca87179c0000
P5: fffff8031535e4f2
P6: 10_0_22533
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
\?\C:\WINDOWS\Minidump\011922-9000-01.dmp
\?\C:\WINDOWS\SystemTemp\WER-9046-0.sysdata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9c8c088d-ad84-4ed4-ae31-096bc86b115d.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b96d1d67-3dd4-43cb-8e77-a7806d85eb2e.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c6061d4e-9519-4788-9b51-cfa719c61d32.tmp.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.3a648e46-bb6e-467f-80de-668a24610b30.tmp.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007f_79859a974b5b5dc2ef37469227b165398f429425_00000000_cab_7795efc6-5848-48e5-b4f4-3b5cb03b07cc

Analysis symbol:
Rechecking for solution: 0
Report Id: 0f2c9a1c-0e52-4668-a234-18aa3adfb9f6
Report Status: 268435456
Hashed bucket:
Cab Guid: 0

9

I try to keep playing ~ Attrition ~ it keeps crashing.