I have halo infinite downloaded and ready to go, and every time i try and sign in it says my account isnt authorized to play. Im using the exact same account and gamertag that i use for the insider program. HELP!!! what can i do? Ive restarted the game and even my computer like 5 times, this is really annoying
I heard back right away and i dont think this will be fixed soon
> Hello RecklessGrizzly,
> Thank you for your ticket. We appreciate your interest in the Halo Insider program. Halo Support is unable to create new flight invitations or modify existing invitations.
> Issues with redeeming a code on Steam may be due to the wrong code being entered. Please double-check whether the entered code is for the Halo Infinite Multiplayer Tech Preview or a deactivated flight.
> If you received an invite to a specific platform then you must participate on that platform. If you did not receive an invite to a specific platform that you want to participate on, please ensure your Halo Insider profile is up-to-date. Updating your profile does not guarantee a spot in any ongoing flights or in upcoming flights, however, an accurate and fully opted-in profile increases your chances for an invite in the future.
> If the provided information does not resolve the issue, please let us know and we will log the issue with our development team so it can be investigated at a later date.
> Please stay tuned to HaloWaypoint.com and @HaloSupport on Twitter for the latest news on Halo Insider flights and releases.
> Thank you,
> Halo Agent Sierra
Just tried logging in… im getting the same message. i can access the main menu but when i hit Enter to play i get “Your account is not authorized to play Halo Infinite”
For everyone who’s having this problem, I’m not sure if it’s a fix however this just worked for me;
Go into your Windows Firewall and allow “game_release” on your private and/or public network. There’s around 3 or 4 game_release I just did this for all of them and relaunched it and it worked!