Halo 5 online not working.

So my best friend and I where planing to get halo 5 and play it together, and so we desided to pre-order it. He got a limited edition and I got a collectors edition. Then a few days after relise date we where planing to play co-op campaign, but he couldnt connect to the online servers even tho he had xbox live gold and he had a better wifi conection than me. So we desided to try to play some Warzone, but the same message apered. So I told him to restart his xbox one, but that didnt help. And I tested if it was me that culdnt connect to the servers but I could play online just fine. I find it to be shamefull that 343i have not been helping him. (He told me that he have asked bot 343i and xbox support for help but they just brushed it of). Could you please help us? My best friends gamer tag is SPARTAN 84.

what internet does he have and what country

> 2535418276409951;2:
> what internet does he have and what country

I dont know what internet he has but he lives in the UK.

Also ask for his network details. What router or modem is he connected to? What is his NAT type? MTU settings? Ping? Could be a number of things.

So mine says, Fireteam cannot find a suitable Server and this is my fix…Let me say before you proceed that, your halo error might say something completely different such as server sync whatever. Mine has always said Fireteam cannot find a suitable server.Ive had the problem since the first doubles playlist.Ive managed to make it work by…

step 1
turning off xbox,

step 2
hard disconnecting the Ethernet from back of boxstep 3
Connecting back ethernet

step 4
turning xbox on

step 5
signing in to your account on dashboard.(I have auto signed in turned off, did this because me and my girl share boxes, im sure this makes no difference but if you feel it makes a difference, try it.)

step 6
boot halo 5-done-I done this multiple times now to know it works… I did have it not work maybe once or twice, all I did was repeat, and try again.Ive done it enough to where I can possibly make a video, if I get enough requests ill make one,(although I dont think its necessary.)Its a HUGE issue, I hope 343i acknowledges the issue. :confused: Hope my fix helps you guys, if it works for you, share share share

> 2533274798171689;5:
> So mine says, Fireteam cannot find a suitable Server and this is my fix…Let me say before you proceed that, your halo error might say something completely different such as server sync whatever. Mine has always said Fireteam cannot find a suitable server.Ive had the problem since the first doubles playlist.Ive managed to make it work by…
>
> step 1
> turning off xbox,
>
> step 2
> hard disconnecting the Ethernet from back of boxstep 3
> Connecting back ethernet
>
> step 4
> turning xbox on
>
> step 5
> signing in to your account on dashboard.(I have auto signed in turned off, did this because me and my girl share boxes, im sure this makes no difference but if you feel it makes a difference, try it.)
>
> step 6
> boot halo 5-done-I done this multiple times now to know it works… I did have it not work maybe once or twice, all I did was repeat, and try again.Ive done it enough to where I can possibly make a video, if I get enough requests ill make one,(although I dont think its necessary.)Its a HUGE issue, I hope 343i acknowledges the issue. :confused: Hope my fix helps you guys, if it works for you, share share share

Careful man the “forum” trolls will ban you because of repeat posts even though you are trying to be helpful.