Halo 5 Level Reset

i was playing halo 5 and i quit the game from the xbox one home and my level was reset to 1 when i was 35 about to be 36

i know im not the only one affected by the sudden level drop from the higher numbers like 35-50 all suddenly become level 1 and with all our req points reseting to 0 and our commendations turning to 0
and its hard on me because i spent a lot of money in the market place for gold req packs in the game and now everything for me in multiplayer was reset

Thanks for the report! We’re aware of this and investigating.

You can continue to check on the status of all Halo 5: Guardians services: aka.ms/H5Status

Please use this thread if you have any further reports: https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/my-multiplayer-progress-has-been-reset/9e8d9526-84e8-40d3-b699-f4bd5857f320/posts

We apologize for the inconvenience.