Last night I purchased off eBay, the Halo 5 Limited Edition code, the seller said that one code would unlock the game, the Req bundle, and the Reach series. I entered the code as he sent me last night on Xbox.com because I was at work. It said something like redeem Halo 5 digital bundle (can’t remember exactly the words), I came home from work and I was able to download the Req packs and the animated series but not the game. I called Microsoft and they said what I had redeemed was only for the packs and the series. I had no license for the game. Anyone else run into this problem? I contacted the seller but he says it should have given me the game. What is going on? Any help would be appreciated.
thanks
I highly recommend posting this in the Halo 5 Guardians Support Thread. You may find others with the same problem, and you’ll be more likely to find a solution. But in this case, buying products with single-use codes from ebay or other “unofficial” distributers has resulted in numerous cases of scamming the buyer. If the seller has sold other copies of the game, perhaps other buyers may have had similar problems and posted them on the site.
Thanks, I’ll try there.
The seller had 860 positive feed back and no negative/neutral feedback in the last year. He just replied to my message and told me he has sold five of the codes and no one else has had a problem. We’ll see what happens, luckily I’m covered under paypal and ebay.