Halo 5: Guardians, Season rank not showing in game

Hello, I’ve been having this problem with Halo 5, and it is that basically it does not show my season rank on the main menu, even though I’m able to see it through the website and even from the game it self by going to the service record.

I’ve already contacted Xbox support twice but my problem still persists, I already tried redownloading my profile, reinstalling the game, deleting local content and restoring the console and then relogging to my account and redowloading the game.

This is the SR# 1337719612 from the last time I contacted Xbox Support. They told me to come here and post my problem.

These are a couple of screenshots that show what my problem is, I’ve had this problem for kind of a long time, so waiting for the season to reset or waiting for a major update of the game won’t solve the issue (since both things already have happened and the problem still persist).


One taken right after the other one

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Yo también tengo el mismo problema desde la temporada de Abril no se visualiza el estatus del Ranking

<mark>This post has been edited by a moderator. Because we are not currently equipped to provide moderation in other languages, we ask that all messages be posted in English. Feel free to use an online language translation service, and then create a new thread with the translated text.</mark>

También yo tengo ese problema, lograron solucionarlo?