Halo 5 Guardian Installation stopped at 3% HELP

HEY CAN SOMEONE HELP ME I BOUGHT HALO 5 GUARDIANS I TRIED TO INSTALL BUT INSTALLATION STOPPED AT 5% IT SAYS YOUR DISC MAY DIRTY OR DAMAGED. I CONTACTED XBOX LIVE SUPPORT I TRIED ALL THEIR WAYS :
CLEAN DISC
CLEAR CACHE
CLEAR PERSISTENT STORAGER
REINSTALLING THE GAME
TRIED REINSTALLING GAME OFFLINE
TRIED REINSTALLING GAME ONLINE AND OFFLINE ON OTHER PROFILE
BUT IT DIDNT WORK
THEN I WENT TO STORE TO GET ANOTHER DISC OF HALO 5 The Same issue happens to appear it stops at 5% can someone help please

maybe not enough storage??

Storage could be it, make sure you have enough room on your One to be able to install it. Usually I just delete games I’ve either not played or haven’t played in a while

i have 150 gb storage left halo 5 is 64 gb i think its enough

> 2533274882036522;3:
> Storage could be it, make sure you have enough room on your One to be able to install it. Usually I just delete games I’ve either not played or haven’t played in a while

i have 150 gb storage left halo 5 is 64 gb i think its good enough for halo 5

If you’ve tried all the Xbox Live support options, look into a warranty replacement for your console.

> 2533274813500699;6:
> If you’ve tried all the Xbox Live support options, look into a warranty replacement for your console.

they its a disc problem but i bought a new disc for Halo 5 today i also didnt work