Halo 5 game will not load

I have the HALO 5 bundle digital download. Downloaded, game launches to a cool looking picture and then black screen.
I spend two days uninstalling, installing, online with xbox support. Tried all the basic tricks. Game will not play. Xbox support says it’s 343’s fault and I gotta talk with them.

Grabbed a disc copy today from Gamestop. Same issue. WTF?

I’ve seen a couple people post the same problem but NO ANSWERS.

Has anyone overcome this problem?

no, I have both a download copy and got a free disc copy, my download copy works fine