Halo 5 digital game wont play! Help?

So like the above says, my game will not play. I click on it and nothing happens. No error message. No launch. Just nothing. All other games work fine.
I have tried:
Hard reset
Deleting saved game data
Deleting game and reinstalling
Deleting my gamer profile then adding again
My network is fine
Anyone else ever have this problem? Any solutions? Im trying to avoid calling microsoft.

Is this the first time you have tried playing it after the download?

I have had the same problem still haven’t fixed it