I just got off with support and they told me to make a thread here to ask for a refund.
I got a code 1310556925 with all the conversaions I had. I just need a reply from a moderator/ developer saying that they can do the refund.
Thank You
Please do no make multiple posts about the same topic. You already have another topic here:
https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/refund-for-halo-5-gaurdians-digital-edition/e31e1aad-a0e2-43b4-8169-a215621aacba/posts?page=1