Halo 5 Crashes on menu screen

I just bought halo 5 and I was hoping that someone could help me with an issue. The game is already installed and updated, but when I run it and after push start the game crashes and closes, only when I run it online.If I run it offline It just never opens single player. If someone could help me I’ll be really thankfull.

Have you done a hard reset/start to your xbox? Make sure you do this correctly… If that isn’t it make sure your hard wired and not using wireless and your Nat type is set to Open… Hope some of these things help… Good luck!

Zippy.