Hello, I recently bought control of halo 5 to use the code that included the package, at that time I was installing the game Halo 5 to use the code and got in line, then I had a problem with my headset and restart the console from the beginning and now I want to download the package does not leave me and does not appear in the section of games and applications what I can do ?.
It should be in your downloads section if its not there then ask a monitor to ask 343 for help
Hey destructioon.
Could you go to my games & apps, press Start on Halo 5: Guardians and choose “Manage Game”? You should be taken to a screen that looks like this.
Your promotional REQ pack, provided you actually redeemed the code for it, should be sitting under Ready to Install.
Let me know if this works for you.