The following FAQ should answer some of your questions about Halo 4. We will update this FAQ as necessary.
How does the install process for Disk 2 work?
Disc 2 contains largely multiplayer content. You can put it in at any time, even before Disc 1, and install the content. You will get a slideshow, some music and a progress bar. After a few minutes, you can remove that disc and never deal with it again. Everything multiplayer, including Spartan Ops, Forge, and Campaign can then be launched from Disc 1.
What is the daily XP cap?
The daily XP cap is intended to preserve the integrity of the progression system. In other words, it’s in place to provide an early gate from players running amok in their progression.
I completed Commendations after hitting the daily credit cap. Will I get the XP for this?
No; once you’ve hit the daily credit cap all XP, no matter the source, is capped.
When is coming to Matchmaking?
Halo 4 Matchmaking updates will occur on a more frequent basis than what you’re accustomed to with Halo: Reach. Instead of monthly updates, we will be providing biweekly updates, with the goal being to provide fresh content on a regular basis. We will maintain a static set of playlists and feature one or two “rotational” playlists on top of that. We will monitor trends and statistics closely so we can react accordingly to your preferences and likes.
I can’t resume my latest Campaign save game.
If multiple Campaign save games are saved on the same storage device, move the undesired save games to another storage device, or delete the undesired save games.
I just signed in a second profile, and the Spartan Ops and Matchmaking menu items are no longer available.
When another profile signs in while in Matchmaking, the Network setting sometimes changes to Xbox 360. Change the Network setting to Xbox LIVE to access Spartan Ops and Matchmaking.
When I disconnect a storage device with Disc 2 content and end a custom game, I am unable to reload the map after reconnecting the device.
Select another map. The previous map should then load correctly.
I signed in with a profile on a different controller port than the one I previously used, and my custom Loadouts are no longer available.
Do not sign in using a different controller port in that session. Just reassign Loadouts – all items should still be properly unlocked and available.
I signed in on a different Xbox 360 after recovering my profile over Xbox LIVE, and my custom Loadouts are no longer available.
Use a storage device to move your profile to a different Xbox 360. Reassign all Loadouts – all items should still be properly unlocked and available.
I boarded the rear of a Scorpion and can’t plant a grenade.
When boarding the rear of a Scorpion, you can melee, but you can’t plant grenades. To plant a grenade on a Scorpion, try boarding at the front.
We’re playing in split-screen mode and can’t see any visual effects.
When you’re playing in split-screen mode, some of the visual effects are turned off to improve performance. To see the full range of visual effects in all their glory, play in full-screen mode.
I can’t see any file recommendations.
You may have too many Xbox LIVE friends. Try reducing your friends list to 98 players or less.
I beat the Campaign on Legendary but didn’t unlock the Mark VI armor or commendations.
Complete any Campaign missions for which you are missing the Legendary commendation online. Once you have all the Legendary Campaign commendations, you will receive the avatar award.
I unlocked the “Knight in White” achievement but was not awarded the appropriate avatar item.
Assassinate another Knight. This should cause the game to issue the avatar award if it hasn’t already.