halo 4 sr 1 problem need help!!

hey halo fans,

i need help with the problem that i am sr 1 instead of being sr 56 which i am.
I am sr 1 now in matchmaking, forge, spartan ops etc… i don’t know what the problem is. if i press start it says im sr 56. i also don’t have any loadouts if i play online. no specialization, no armor. nothing. please help! people said it has to do with hopper servers or something but it really confused me. can someone explain whats happening please? it’s been for a week now. I also can’t get exp sometimes from matches, most of the time i will get exp. my NAT TYPE is OPEN.

thanks for reading this.

Jordan

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