Halo 4 Server Problems UK

Hey i need some help I’m from the uk and when i try to play games i don’t get any XP and this has happend for two days now, also when i check my commendations page in the spartan hub it says that ’ Can not connect to Halo 4 server or still play as offline Spartan’ and my armour and level at the moment for online play has been reset to SR1 but in the spartan hub im at SR 34 any thoughts?

Also trying to check my Halo 4 stats online i get this
962E4F8A-972D-48CF-9CD3-1D26CBE43B66 error code