Hello. The other day i purchased an xbox 360 slim. it came with the Halo 4 disk. I wanted to play online so i made a gold xbox live account and tried loading it up but matchmaking wasnt working. i later discovered i was permanently banned from the server. i really want to go online and play some matchmaking with my friends but its restricting me and i didnt even do anything. someone please help. i dont wanna have to buy another xbox. My GT: KeenMonster10
-Thanks Guys!
> Hello. The other day i purchased an xbox 360 slim. it came with the Halo 4 disk. I wanted to play online so i made a gold xbox live account and tried loading it up but matchmaking wasnt working. i later discovered i was permanently banned from the server. i really want to go online and play some matchmaking with my friends but its restricting me and i didnt even do anything. someone please help. i dont wanna have to buy another xbox. My GT: KeenMonster10
>
> -Thanks Guys!
Was the Xbox new? or was it used? cause some times used Xbox consoles are sold with perma Xboxlive bans so even if you did not do anything the console it self is banned.
used; refurbished
Yeah, it sounds like some jerk got his console banned and then sold it to you so he could get some cash for his useless Xbox. Can you return it?
> used; refurbished
There’s your problem. Obviously the seller did something very naughty on his console to get himself perma-banned, and tried to get out of it by selling it to some poor sap (no offense) and use the money to buy himself a new one.
Contact the seller, get a refund, and buy a new console: a brand-new one this time. Take no chances.
I agree. If possible, return the console and purchase a new unit.
The official scoop: Xbox LIVE Policies on Console Suspensions
Edit: The Xbox 360 250GB Holiday Bundle includes Halo 4 and there’s talk it may be available on Black Friday for $199.
did u get it off ebay or something if u get a used console from gamestop u should be goo
Are you unable to play other games online or is it just Halo 4 Matchmaking that you’re banned from?
If you cannot play any games then this is an Xbox issue rather than a Halo 4 issue, and if you read the link above by Plastic Hassle you’ll see there isn’t much that can be done I’m afraid 
> It is also possible that the purchaser of a used Xbox 360 was not aware the console was modified. In either case we cannot undo the console suspension. We recommend customers who believe they have not modified their Xbox themselves (or committed other actions on the service to warrant suspension) to contact previous owners or users of the console.