Hi all, I have quite a serious issue, my loadout since yesterday has stopped working completely. It’s kept my level but when I go to a new Infinity Slayer game it loses all my weapons, grenades etc and gives me the Level One loadout, if I go to Modify Loadout during game or on the loading screen, I can still see my weapons of choice on there but if I select them and get killed it just loads back to the defaults. There’s no way of me getting a better weapon other than picking one up in game. Any suggestions please?
It sounds like you might be in the “fallback hoppers”, due to a failure to download some necessary data from the Matchmaking servers.
The next-to-last Support FAQ item has more information.