HALO 3 / INSIDER CRASH ON START UP

Games Halo: The Master Chief Collection
1

I’m a tester for the PC version! My current build is the following.

  • Ryzen 7 3700x - RTX 2060 Super - Vengeance 32 GB Ram @ 3200 mhz - x570 gaming plus mobo-
    My drivers are up to current date, nothing unusual on over clocks, everything has enough power, etc etc, I get this following error when trying to launch the game pass the intro loading screen.

LowLevelFatalError [File:Unknown] [Line: 200]
Unreal Engine is existing due to D3D device being lost. [Error: 0x887A0007 - ‘RESET’]

This is weird to me because when this happens my dual screens go black, I can hear my fans slow down and then everything goes back to normal.

I have tried to see if my drivers are up to date, check!
repair / file integrity, check!
Reinstall and try again, check!
Restart PC and try again, check!

Running out of options here, anyone else?

2

I’m not sure how to help your problem here, but I think you’ll find better help in the support section of the forums. Also, reporting your crash Here would help 343i possibly solve the issue.

Other than that, I don’t know what would be wrong, I hope that whatever problem you’re having gets solved though.

(Here’s the link to the support section of the forums)

3

Moved to support, though submitting a bug to the Insider support site is probably a good idea