Edit: Everything in this thread is no longer valid, or contributes to anything. Please look somewhere else for help. Sorry, but Microsoft/343 do not care. “we will email you in 24-72 hours”…thanks… like a code that everyone should have is worth that much…and thanks Windows Update for constantly destroying my PC…and Microsoft’s tech support which went like this “have you tried plugging your phone in?” “well my conclusion is your computer is broken”…bad service…= bad company… stop hiring foreigners, start caring about players.
Read This before Posting:
Emails are still being sent.(Xbox Live Customer Support)
Why? Think of how many millions had to be sent, and how long it must have taken to send all these emails to so many email accounts.
The email will be sent to the BILLING EMAIL ADDRESS, not your Xbox Live account or your Xbox Live linked account.
How do I find out what my email is? Middle Button on your Xbox Controller -> Right -> Right -> Account Management -> Right -> Right -> Billing Information. (There will be an option with an email account, that is the email account that will be sent the code)
Will you get an email?
Yes, if you played before November 20th, 2012.
What if I changed my email?
They took the emails on November 20th to use for this promotion, if you changed it now, the email will still be sent to the old address.
What if my email is no longer valid?
You will likely have to wait a few days, and then contact customer support for an additional code.
Please do not spam customer support over this issue, there’s nothing they can do at the moment except tell you to:
PLEASE REMAIN CALM
(ODST reference)
If you can not, than click http://support.xbox.com/en-US/contact-us to be sent directly to customer support. (Online Chat Support 24/7 Faster than calling)
What does this code do?
You will unlock all 6 Specializations to use at any time after level 50, raising your level cap to 130 I believe…
[Please Give the OP a break, and sticky this so people have an idea of what’s going on, it’s not 343’s fault, the emails were verified and sent, Microsoft is just having a slow time sending them] (MILLIONS OF EMAILS)
[Final Note] It’s nothing special, just wait a few days to a week. You will then receive your code, or receive it through customer care. 343 is a good company.
Halo 4 > Reach…thank you…my love for Halo has returned.
Here’s what you need to have done already to receive an email:
- Purchase Halo 4 and play while connected to Xbox Live before Nov 20th
- Any email returned as “nondeliverable will not be re-sent”
- Limit: 1 code per gamertag.
- Xbox Live Gold Membership Required to play online.
- Offer available to users 17 years of age and older
- Must live in one of these countries: United States, Canada, Chile, Mexico, Colombia, Brazil, Japan, Hong Kong, Singapore, Korea, Taiwan, Australia, New Zealand, and India.


