Gold pack was lost

So I Got a Gold pack after grinding for a awhile or so and I got the gold pack and while it was opening it said a error have occurred and I have purchased the Pack and it is under “open packs” as I go to the tab and try to open it I received the message “you have already opened the pack” which I did not not and i did a reboot of the game and checked all my stuff and did not receive anything. Any help?

The items were added to your inventory. You were robbed of the joy of seeing your goodies, but you did get them.

> 2533274875982754;2:
> The items were added to your inventory. You were robbed of the joy of seeing your goodies, but you did get them.

Ah need to check again but thanks!

NP. It has happened to all of us.