Getting banned for getting disconnected

Hey, so I just downloaded Halo 5 with gamepass and I got disconnected from a game because of my WiFi. I go to hop back on multiplayer and it says I’m banned for an indefinite period of time. 343 you guys need to remove the ban hammer this is the first time I’m playing halo since halo 3 and this happens. Such BS!!!

If it is your first offense, the ban only lasts a few minutes at most though judging from your game history you have multiple DNF’s.