Getting banned because of server disconnect

I continue to get banned becuase of server disconnect i currently have a 19 hr ban becuse of this, i would like to get into contact with 343 to solve this problem so nobody els has to deal with this. Also i would like to note that it is not my internet i can run other games and apps perfectly fine it is definately a server issue and needs to be addressed. Thank you

Please direct all ban-related questions and discussion to the official pinned thread in the Halo 5 support forum:
This is to keep the rest of the forums uncluttered with “I’ve been banned!” posts.