GAME WONT START.. DOESNT GO PAST THE TITLE SCREEN

Hello I was sent here by Microsoft. my copy of halo 5 wont go past the title screen. getting error code 0x8027025a. does anyone know what to do as Microsoft don’t care and 343 don’t seem to care. whats going on. iv tried deleting game… factory resetting console and resetting mac etc. please help somebody.

mine keeps saying.halo 5 guardians needs to finish installing or showready to startbefore you can launch it.(0x80270300).but ive done all updates.anbody help please?

Hello, there!

Have either of you attempted to delete and reinstall Halo 5? Sometimes these issues are caused by an issue that arose while installing the game, and can be fixed by reinstalling it. Let me know if this works for either of you. :wink: