Game stuck at title screen.

My recently purchased copy of halo 5 stays stuck in title screen. I’ve applied all updates to game, console and controller plus waited 10 plus minutes hoping it’ll start. I’ve tried taking the game offline as well with. O luck. If this doesn’t get resolved, I’ll return the game.

Have you tried doing a hard reset of your Xbox? Turn it off completely including disconnecting the power cable, wait about 30 secs and then turn back on and try to boot the game. If that doesn’t work, maybe try another game or app and see if the same thing is happening. If it does you may want to reach out to Xbox Live Support