Game not appearing in history/not given req points

So i just finished a warzone game on apex where we won. On finishing i got the reqs couldn’t be recovered at this time error. So i quit the game and started it again, no luck. Ok, i thought i’ll play another game to see if that helps. Still nothing. If you look at my game history i played a warzone game on stormbreak then almost an hour later a grifball game. It shows that the game on apex doesn’t exist. I swear i completed a commendation aswell.

Any help or knowledge would be appreciated. Thanks.

Well, have to say i’m dissapponted, i probally shouldn’t be but i am. This is the support forum, which should be checked at least every day by 343i. After getting over the anger and frustration all i wanted was an official response. Something like this.

Hey, darthgamer6621, i can only apologize for the issue you experienced. Can you give us the date and time you experienced this issue. I have noted down though and passed it on to the team. Whilst i can’t promise anything or say you’ll get you progress back, we will look into it. Thanks.

All i needed really, was to see someone take a small moment to give me a response. Now, my motivation is low to play becuase what if this happens again, i lose all my progress and ~20 minutes as i mostly play warzone.